Aftercare Vellum

Haikus

The system went down
We send a soft parchment note
Hoping you feel well

Words of tender grace
But the core remains unchanged
Harm is softly dressed

Softened contact fades
Underlying fault remains
Vellum hides the crack

Human fails again
Beautiful note of regret
Nothing is amended

Print on soft vellum
We care deeply that you broke
System stays online

We wrote it down well
The error remains unfixed
Read the soft paper

Damage was just done
Retrofit a polite phrase
File in the back room